Why fleets still struggle

The cost of how it’s done today

Incomplete or delayed incident reports leave shore guessing, weaken investigation quality, and create insurance and regulatory exposure when evidence is missing.

The traditional approach

Paper forms stay onboard; photos sit in personal phones; corrective actions live in a separate spreadsheet the next auditor cannot trust.

Incident Reporting: fleet dashboard view

Monday with WaterTight

What changes when this is under control

Crew submit structured incidents or near misses from the dashboard or crew app. Shore reviewers pick them up in the fleet Safety Inbox, request corrections, assign actions, and close only when evidence supports closure.

Time back

Structured submit plus a shore inbox queue beats email chains and lost photo attachments.

Less waste

Less superintendent time chasing incomplete reports vessel by vessel.

Lower risk

Near-miss capture, evidence trails, and fleet-relevance flags feed safer meeting topics.

In the module

How Incident Reporting delivers it

Incident and near-miss categories with injury and location fields

Evidence attachments and factual narrative

Submit to awaiting office review (no legacy “approval” step)

Shore review, reject with comments, and close

Fleet Safety Inbox queue with vessel filters

Optional fleet-wide relevance for safety meeting topics

Capabilities

  1. Positive observations (separate safety write path)
  2. Corrective and preventive action tracking
  3. Push and inbox notification for reviewers
  4. Partial offline support on mobile with sync
  5. PDF export with workflow history
  6. Does not replace emergency or statutory reporting

Ship to shore

How the work moves

  1. Make the situation safe and follow emergency SMS first
  2. Crew create the incident or near miss with facts and evidence
  3. Shore opens the Safety Inbox, reviews, and assigns actions
  4. Close when corrective actions are evidenced; export for audit
Incident Reporting: mobile app view

Regulatory alignment

✓ ISM Code✓ Company SMS / flag reporting

Customers remain responsible for regulatory compliance. WaterTight is the operational system of record.

Questions before you commit

Can crew report from the mobile app?
Yes. Incidents can be raised from the crew app or company dashboard when the user’s rank has incidents write permission.
Is there an “approved” status?
No. The current flow is submit → office review → close. Shore uses incidents_review permission; do not rely on legacy approve permissions.
Does this replace GMDSS or distress reporting?
No. Follow emergency and statutory procedures first. Record the incident in WaterTight when it is safe to do so.
Are exports audit-ready?
Incidents support PDF export with workflow history for audits and management review. Customers remain responsible for what they present to authorities.

Bring this pain to a demo

We’ll walk incident reporting for DPA and Safety Officer on a sample vessel — so you can judge the fit, not sit through a feature tour.

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